1. Shipping Options and Costs

1.1 Domestic Shipping (Lithuania)

We offer the following domestic shipping options:

    • Standard Shipping: 3-5 business days.

1.2 International Shipping

We offer international shipping to select countries. Shipping options and costs vary by destination:

    • International Shipping: 5-14 business days.

Please note that international shipping costs may vary based on the destination country and the weight of the package.

2. Processing Time

Orders are processed within 1-2 business days excluding holidays. Custom-made products will take longer to process we will contact you via email.

3. Delivery Times

Delivery times are estimates and begin from the date of shipping, not the date of order. Delivery times may vary based on the shipping method selected and the destination.

4. Shipping Restrictions

4.1 Restricted Locations

Certain remote or restricted areas may have limited shipping options. We will contact you if there are any issues with shipping to your provided address.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery on the carrier’s website.

6. Shipping Delays

While we strive to ensure timely delivery of your order, there may be occasional delays due to factors beyond our control, such as customs clearance, weather conditions, or logistical issues. We will keep you informed of any significant delays.

7. Duties and Taxes

7.1 Domestic Orders

For orders within Lithuania, VAT is included in the product price. There are no additional taxes or duties.

7.2 International Orders

International orders may be subject to import duties, taxes, and customs fees, which are not included in the product price or shipping cost. These charges are the buyer's responsibility and vary by country. Please check with your local customs office for more information.

8. Lost or Damaged Packages

8.1 Lost Packages

If your package is lost during transit, please contact us at info@arminasrimkus.com. We will work with the carrier to locate the package or arrange for a replacement.

8.2 Damaged Packages

If your package arrives damaged, please take photos of the damage and contact us immediately at info@arminasrimkus.com. We will assist you in filing a claim with the carrier and arrange for a replacement or refund.

9. Contact Us

If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at:

Arminas Rimkus
Email: info@arminasrimkus.com
Individual Activity Certificate’s Code: 1350696

Thank you for shopping with Arminas Rimkus. We appreciate your business and are committed to ensuring your satisfaction with our products.

At Arminas Rimkus, we strive to provide high-quality clothing and exceptional customer service. If you are not completely satisfied with your purchase, our return policy, based on Lithuanian law, allows you to return items under the following conditions:

1. Eligibility for Returns

1.1 Conditions for Returns

To be eligible for a return, items must meet the following criteria:

    • Original Condition: Items must be unworn, unwashed, and in their original condition with all tags attached.
    • Time Frame: Returns must be initiated within 14 days of receiving your order.

1.2 Non-Returnable Items

The following items cannot be returned:

    • Personalized, Custom-Made and 1/1 Items: Any item that has been personalized or custom-made according to your specifications.
2. Return Process

2.1 Initiating a Return

To initiate a return, please follow these steps:

    1. Contact Us: Email us at info@arminasrimkus.com with your order number, the item(s) you wish to return, and the reason for the return.
    2. Return Authorization: We will review your request and, if approved, provide you with a return authorization and instructions on how to send your item back.

2.2 Returning the Item

Once you have received the return authorization:

    1. Package the Item: Securely pack the item in its original packaging if possible.
    2. Shipping: Stick the provided return sticker on the package send it.
3. Refunds

3.1 Processing Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

    • Approved Refunds: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 days.

3.2 Refund Method

    • Original Payment Method: Refunds will be issued to the original payment method used at the time of purchase.
4. Exchanges

If you need to exchange an item for a different size or color, please contact us at info@arminasrimkus.com to arrange the exchange. Items must meet the same conditions as outlined in the Eligibility for Returns section.

5. Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us immediately at info@arminasrimkus.com with your order number and a description of the issue. We will arrange for a replacement or refund.

6. Legal Rights

This return policy does not affect your statutory rights under Lithuanian law. Consumers in Lithuania have the right to withdraw from a purchase contract within 14 days without giving any reason, as outlined in the Lithuanian Civil Code and the Law on Consumer Protection.

7. Contact Us

If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at:

Arminas Rimkus
Email: info@arminasrimkus.com
Individual Activity Certificate’s Code: 1350696

Thank you for shopping with Arminas Rimkus. We appreciate your business and are committed to ensuring your satisfaction with our products.