FREQUANTLY ASKED QUESTIONS
Do you ship internationally?
Yes, we ship our products worldwide. Please check our shipping policy for details on delivery times and costs to your location.
What are the shipping costs?
Shipping costs vary depending on your location. You can find detailed shipping rates at checkout.
How long does it take to process and ship an order?
Orders are typically processed within 1-2 business days. Delivery times depend on your location but generally range from 3 to 5 days for domestic and 5 to 10 days for international orders.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier’s site.
How can I return or exchange an item?
To return or exchange an item, please follow the instructions on our return policy
How do I determine my size?
Each product page includes a size guide to help you find the perfect fit. If you need further assistance, feel free to contact our customer service team.
How should I care for my clothing?
Care instructions are provided on each product page and on the garment’s label.
Is your brand environmentally friendly?
Yes, sustainability is at the core of our brand. We prioritize sustainable materials and ethical production practices. Learn more about our commitment to sustainability on our dedicated page.
How do you ensure ethical production?
We work closely with our local artisans and factories in Lithuania to ensure fair wages and safe working conditions. Our production process is transparent, and we invite you to read more about it on our page.
What payment methods do you accept?
We currently accept payments via PAYSERA payment system and direct bank transfers. For more information contact with our customer services team at info@arminasrimkus.com.
Can I cancel or modify my order after it has been placed?
You can cancel or modify your order within 24 hours of placing it. Please contact us as soon as possible with your order number.
Do you offer discounts or promotions?
We occasionally offer discounts and promotions. Sign up for our newsletter to stay updated on our latest offers and exclusive deals.